Which type of electronic human resource management relates to the implementation and use of eHRM to support human resource management service processes?

• A. Relational eHRM
• B. Structural eHRM
• C. Administrative eHRM
• D. Transactional eHRM

Answer: (A)

Relational eHRM is about using electronic HRM tools to support the ongoing interactions between HR and employees and to deliver HR services in a way that enhances the employee experience. When you implement and use eHRM to support service processes, the focus is on how HR engages with staff, provides access to information, self-service options, inquiries, and timely service delivery. That emphasis on relationships and service delivery is what defines relational eHRM.

The other types are more about different aspects: administrative eHRM centers on automating HR administration and record-keeping, transactional eHRM handles routine HR transactions like payroll and benefits processing, and structural eHRM deals with aligning the HRIS with the organization’s structure and processes rather than day-to-day service delivery.