Which two goals are associated with using eHRM?

• A. Improving strategic orientation of HR and improving the quality of service to HRM clients
• B. Reducing HR headcount
• C. Increasing payroll cycles
• D. Eliminating HR training

Answer: (A)

The idea being tested is how eHRM changes HR into a more strategic, service-focused function through digital delivery. The best choice highlights two core aims of eHRM: making HR more strategically oriented—using data, analytics, and digital tools to align HR activities with business goals and create organizational value—and improving the quality of service to HRM clients, meaning managers and employees receive faster, more reliable, easier-to-use HR services via self-service and streamlined processes.

Options that focus on cutting headcount, increasing payroll cycles, or eliminating HR training miss the main purpose of eHRM, which is to enhance strategic capability and service quality rather than just reduce staff or degrade processes.