Which employees should engage in performance management?

• A. Contingent
• B. Full-time
• C. Part-time
• D. Executives

Answer: (A)

Performance management is about setting clear expectations, providing feedback, and tracking progress to ensure work outcomes meet standards. Anyone who contributes to the organization’s results should participate in this process, including those on a contract or temporary basis. Contingent workers deliver key services and impact service levels and contract outcomes, so engaging them in performance management helps ensure quality, timeliness, and accountability. It creates a formal, consistent mechanism for feedback and development, just like for permanent staff, and protects the organization by aligning contract deliverables with goals.