In the systems development life cycle, evaluating whether a new HRIS met department needs would occur in which phase?

• A. Planning
• B. Analysis
• C. Maintenance
• D. Implementation

Answer: (C)

Evaluating whether the new HRIS met department needs happens during maintenance, because this phase covers ongoing use and assessment after the system is in place. Once the HRIS is in production, you monitor how well it performs, gather user feedback, and compare actual results to the requirements that were defined earlier. This is where you identify gaps, measure impact (like time savings, accuracy, and user satisfaction), and implement any necessary adjustments or enhancements.

Planning and analysis are focused on identifying what is needed before building the system, and implementation is about deploying the solution. The actual judgment of whether it fulfills the department’s needs sits in maintenance, where continuous evaluation and tuning occur.